Hotel · Nairobi · Nairobi
Hotel Troy - Nairobi
A peaceful retreat in Nairobi with a garden, pool, and easy access to the city's wildlife attractions.
- Peaceful garden and outdoor pool
- Convenient for elephant orphanage and giraffe center
- 24-hour reception and security
About
Hotel Troy - Nairobi
Hotel Troy sits on Magadi Road, a short drive from the David Sheldrick Elephant Orphanage, Giraffe Centre, and Nairobi National Park. The hotel’s leafy gardens and outdoor pool offer a quiet counterpoint to the city's bustle, while the on-site restaurant and bar serve home-style meals and drinks.
Rooms are clean and comfortable, with thoughtful touches like mosquito nets, tea/coffee makers, and flat-screen TVs. The staff are consistently praised for being warm and helpful, arranging taxis and tours to nearby attractions. With 24-hour reception and security, it's a reliable base for exploring Nairobi's wildlife highlights.
- Non-smoking rooms
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
In brief
What works, what to weigh
Strengths
4 reasons to book- Friendly and attentive staff — Multiple guests highlight the warm, helpful service, from arranging taxis to making you feel at home.
- Peaceful garden setting — Well-maintained gardens and an outdoor pool provide a calm retreat from the city, with birdsong and a relaxed atmosphere.
- Convenient for wildlife attractions — Close to the elephant orphanage, Giraffe Centre, and Nairobi National Park, with easy taxi access.
- Good value for money — Reasonable prices and consistent quality make it a solid choice for budget-conscious travellers.
Worth weighing
4 to weigh- Rooms can be small — Several guests note that the rooms are compact, though they remain clean and functional.
- Limited nightlife and dining nearby — The hotel is in a more remote area, so you'll need a taxi or a walk to reach the nearest mall or restaurant options.
- Check-in window is strict — Standard check-in is between 11:00 and 23:30, which may be restrictive for late arrivals.
- No pets allowed — If you're travelling with a pet, this isn't the place – the hotel has a strict no-pets policy.
01 — Rooms
Rooms & rates
High season: summer dates usually book out a few weeks ahead.
02 — Amenities
Services & amenities
Everything included at this stay — the facilities and essentials, at a glance.
General
- Non-smoking rooms
- Wi-Fi
- Parking
- 24-hour reception
- Express check-in/out
- Safe deposit box
- 24-hour security
- Luggage storage
- Currency exchange
Food & Drink
- Restaurant
- Bar/Lounge area
- In-room breakfast
- Special diet menus
- Packed lunches
- BBQ facilities
- Picnic area/Tables
Leisure & Recreation
- Outdoor swimming pool
- Garden area
- Terrace
- Leisure/TV room
- Children's play area
- Board games
- Children's buffet
Business & Services
- Business centre
- Meeting/Banquet facilities
- Fax/Photocopying
- Car hire
- Tours/Ticket assistance
- Laundry
- Dry cleaning
- Room service
Photos
Gallery
03 — Reviews
What guests say
Recent verified reviews from guests who stayed here.
Guest-rated 7.6/10 from 451 reviews
7.6Verified guest“I picked Hotel Troy for its proximity to the elephant orphanage, but was pleased to find extras like free Wi-Fi and tour assistance. Daily housekeeping was a bonus, and I enjoyed unwinding at the bar with a drink.”
7.6Verified guest“Great spot with wonderful service. I loved the private lounges and the well-kept gardens – waking up to birdsong was delightful. Already looking forward to returning next year.”
7.6Verified guest“Breakfast was served in the garden, which was lovely. The location was close to everything we wanted to see, and the room was adequate for our needs.”
7.6Verified guest“A peaceful location with fair prices. Bbrood Kenya, a place to eat, is within walking distance of the hotel.”
7.6Verified guest“The staff were friendly and efficient, making me feel right at home. The gardens were a peaceful and secure escape from the city. Easy access to the giraffes, elephant orphanage, and Karen Blixen house. The nearby mall with a supermarket and craft stores was a nice bonus. Rooms were small but spotless, and the hot water and Wi-Fi worked flawlessly. The relaxed vibe felt like a home away from home. The small restaurant and lounge were great for unwinding, and the breakfast and African masala tea were delicious. I'd thoroughly recommend Troy for a pleasant Nairobi stay.”
7.6Verified guest“Perfect family oasis in Nairobi.”
04 — Location
Getting around Nairobi
The property sits in Nairobi.
Wildlife attractions: The hotel is near the David Sheldrick Elephant Orphanage, Giraffe Centre, and Nairobi National Park – all within easy taxi reach.
Shopping and dining: A shopping mall with a supermarket and craft stores is about 1 km away, and there are a few restaurants within walking distance.
Airport access: The hotel offers a paid airport shuttle, and taxis are readily available for getting around.
73 Magadi Road, Nairobi, Nairobi, 00509, Kenya
05 — Good to know
Policies & conditions
Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.
- Check-in
- From 11:00-23:30
- Check-out
- By 01:00-11:00
- Cancellation
- Free cancellation on many rates — terms on booking page
- Payment
- Pay-at-hotel available on many rates; final terms at booking
- Pets
- Not allowed
- Property
- 37 rooms
06 — Questions
Frequently asked
What are the check-in and check-out times?
Check-in is from 11:00 to 23:30, and check-out is from 01:00 to 11:00. Plan accordingly if you arrive late.
Is parking available at the hotel?
Yes, the hotel offers parking on site.
Are pets allowed?
No, pets are not allowed at Hotel Troy.
Does the hotel provide airport transportation?
Yes, there is a paid airport shuttle available. The staff can also help arrange taxis to local attractions.
Is there a restaurant and bar on site?
Yes, the hotel has a restaurant and a bar/lounge area. Guests can enjoy home-style meals and drinks, and breakfast is often served in the garden.
Do rooms have air conditioning?
There is no mention of air conditioning in the property details. Rooms come with fans and mosquito nets, as noted in guest reviews.
The bottom line
Hotel Troy - Nairobi is a dependable, friendly choice for travellers wanting a peaceful stay close to Nairobi's top wildlife experiences. The staff and gardens are the standout features, making it a comfortable base for safari trips or city exploration.
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